Your privacy is very important to us here at 1Win India. This Privacy Policy tells you clearly how we collect, use, store, and secure your personal information when you visit our website, use our mobile apps, or access our services. As a Curacao-licensed operator (8048/JAZ2018-040), we follow strict rules to keep your information safe and to keep your trust.
What Information We Collect
We gather different kinds of data to make sure our services are secure and fit your needs:
- Personal Information: During sign-up or age verification, you provide your name, email, mobile number, and address. We keep this info secure.
- Financial Data: Your encrypted payment information for deposits and withdrawals made with UPI, Paytm, Net Banking, or crypto is collected, but we never store it on our servers.
- Usage Data: To enhance user experience and to spot unusual activity, we collect your IP address, device type, browsing logs, and your betting history.
- Cookies and Tracking: Cookies help us remember your session, analyze site use, and show you promotions. You control cookies through your web browser settings.
How We Use Your Data
We use your information to:
- Verify your account and block any unauthorized access.
- Carry out deposits and withdrawals in INR or any other supported currency.
- Send you notifications on bets you made, new bonuses like our 500% welcome offer (up to ₹80,000), and other promotions.
- Make our features, including our live cricket betting and casino games, even better through data analysis.
- Carry out necessary checks to comply with anti-money laundering regulations.
Data Security and Sharing
We never sell your personal information. Here’s who we may share it with:
- Payment partners, like Paytm, to complete your transactions.
- Regulatory authorities so we meet the law’s requirements.
- The teams who keep our iOS and Android apps running smoothly.
We protect your data using SSL encryption, firewalls, and limited access. Regular audits keep our security steps sharp. If a data breach happens, we will let you know right away.
Your Rights
As an Indian customer, you have these rights:
- Access your account anytime to update personal details.
- Unsubscribe from marketing emails and push notifications.
- Ask to move your data somewhere else or have it completely deleted.
- Reach our round-the-clock support through live chat, email, or Telegram.
We hold transaction data for five years. Once your account closes, we delete everything.
Changes to This Policy
Sometimes we need to update this policy. The latest version date will always be at the bottom. If you keep using 1Win services, we’ll consider you okay with the changes.
Using 1Win means you agree with this policy, which is made to provide a safe and secure space for your betting and gaming activities.